Software customisation
Adapt interfaces, document processing and business rules to a defined process. Prefer a small, maintainable solution over unnecessary features.
Solutions & services
Useful AI, built around
your business.
A focused engineering service: connect company knowledge, improve repeatable work, and preserve the evidence behind decisions. We customise and integrate software for your environment.
01 / Private knowledge
Find answers in
your own knowledge.
Give employees a useful entry point into internal documents, procedures and technical references. Answers should lead back to evidence people can inspect.
- Document ingestion, parsing and indexing for agreed file types and sources.
- Retrieval-augmented generation (RAG), source citations and freshness indicators.
- Identity integration and retrieval filters aligned to source permissions.
- An evaluation set based on real business questions and expected answers.
A scoped knowledge assistant
Configured connectors, a searchable document collection, a question-and-answer interface, evaluation results and operating documentation.
Illustrative scenario · Operations knowledge desk
An employee asks which records are required to onboard a supplier. The assistant finds the current checklist, cites the relevant section and identifies the next responsible role.
02 / Workflow automation
Move routine work
forward, with control.
Connect information to action through small, inspectable workflows. Build explicit review points wherever a task has operational or financial consequences.
- Structured intake from forms, documents or existing business tools.
- Data extraction, validation and routing against agreed business rules.
- Approval steps before writes to external systems or consequential actions.
- Retries, duplicate detection and exception queues designed for the integration.
One working business process
A documented process, configured integrations, approval screens, an event trail and an exception-handling guide.
Illustrative scenario · Purchase request preparation
A request is checked for required fields and routed according to its amount. A reviewer approves or rejects the draft before any purchasing system is updated.
03 / Work intelligence
Turn work records into
institutional knowledge.
Make selected work easier to review and learn from. Connect the task, the actions and the evidence, then help people capture useful experience in a form the company can reuse.
- Import selected task, ticket, code-change and AI-assistance records.
- A linked timeline of actions, approvals, outputs and verification evidence.
- Draft summaries and runbooks with references back to the original records.
- Human review, redaction, access control and retention rules for captured work.
A reviewable knowledge loop
A defined event model, evidence-linked work records, reviewed knowledge entries and an exportable handover format.
Illustrative scenario · Support incident to runbook
A resolved document-sync issue is replayed with its diagnosis, approval and recovery check. A reviewer turns the verified sequence into a draft troubleshooting procedure.
From a useful pilot to daily operation
The engineering around the AI.
System integration
Connect approved document stores, business applications and identity providers through available APIs and supported interfaces.
Technical support
Agree a support scope for troubleshooting, maintenance, model and dependency updates, evaluation and operational guidance.
Services are delivered as scoped development and integration engagements. Features, infrastructure, support hours and acceptance criteria are agreed for each project.
Start with one useful problem
What could your team do
with knowledge that works?
Tell us about your documents, systems and day-to-day bottlenecks.